Fast, Reliable, and Global Shipping You Can Count On

At DentureSet, we’re committed to delivering your order quickly, safely, and worldwide. Below are our shipping guidelines covering processing, delivery times, fees, tracking, and more.

1. Processing Time

Orders are processed within 3–5 business days after payment confirmation.

• Processing takes place Monday–Friday (excluding holidays).
• During high-volume periods, slight delays may occur—we’ll notify you by email.
• Orders placed after hours are handled the next business day.

2. Delivery Estimates

• Domestic Shipping (if applicable): 5–7 business days.
• International Shipping: 14–21 business days depending on destination and customs clearance.

External factors like customs, weather, or courier issues may cause delays. Use your tracking number for real-time updates.

3. Shipping Charges

Shipping costs are calculated at checkout based on weight, size, and destination.

• Free shipping promotions may apply to selected orders and regions.
• Express options are available for an additional fee.
• Shipping fees are non-refundable once an order is shipped.

4. Order Tracking

Once shipped, you’ll receive an email with your tracking number. Track progress anytime on our Track Your Order page.

5. Duties & Taxes

International orders may be subject to duties or taxes not included in your DentureSet payment.

• Customers are responsible for all applicable customs fees, VAT, or local charges.
• Refused deliveries due to unpaid customs will be refunded minus shipping costs.
• DentureSet is not responsible for customs-related delays.

6. Lost, Stolen, or Damaged Packages

While we are not responsible once the carrier has the package, we will assist you in resolving any issue.

• If marked delivered but not received, check with neighbors or your local carrier office.
• File a claim directly with the courier for lost or stolen packages.
• Keep packaging if your order arrives damaged and contact us immediately.

7. Incorrect Address or Delivery Issues

Please double-check your shipping details at checkout. DentureSet is not liable for failed deliveries caused by incorrect addresses.

• Contact us immediately if you need to update your address before processing begins.
• Orders already shipped cannot be rerouted.

8. Failed Deliveries

Orders returned due to refusal, unclaimed parcels, or incorrect details are handled as follows: